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Welcome to IQOS Care

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First steps with IQOS 3 MULTI

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 3 MULTI, and find quick tips.

Learn more

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Find a solution 

We are here to help solve problems you are having with your IQOS 3 MULTI.

Discover solutions

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IQOS services 

We have a lot to offer to you. Explore our full range of IQOS services.

Explore services

Frequently Asked Questions about IQOS 

Still have questions about IQOS? 

We are here to help you across multiple channels 

Tobacco sticks and nicotine pods used with IQOS contain nicotine, which is addictive. Therefore using IQOS is not risk free. The best choice for consumers concerned about their health is to quit tobacco and nicotine use altogether.