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Welcome to IQOS Care
First steps with IQOS 3
Using IQOS is easy. Learn how to use, clean, and charge your IQOS 3, and find quick tips.
Find a solution
We are here to help solve problems you are having with your IQOS 3.
IQOS services
We have a lot to offer to you. Explore our full range of IQOS services.
Frequently Asked Questions about IQOS
Still have questions about IQOS?
We are here to help you across multiple channels
IQOS Email Support
Send us your query
Available weekdays from 8:00 – 22:00 or during the weekends and holidays 10:00 – 18:00.
IQOS on Facebook
Visit our IQOS Czech Republic page
Available weekdays from 8:00 – 22:00 or during the weekends and holidays 10:00 – 18:00.
IQOS on Twitter
Get in touch with IQOS support on Twitter
Available weekdays from 8:00 – 22:00 or during the weekends and holidays 10:00 – 18:00.
IQOS Phone Support
Want to speak to one of our IQOS support experts? No problem, call us at 800 413 413
Available weekdays from 8:00 – 22:00 or during the weekends and holidays 10:00 – 18:00.
IQOS FAQ
Find your answer online
Full FAQs available here
IQOS Live Chat
Talk with one of our IQOS experts live
Available weekdays from 8:00 – 22:00 or during the weekends and holidays 10:00 – 18:00.