Welcome to IQOS Care


First steps with IQOS 2.4 Plus

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4 Plus, and find quick tips.

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Find a solution 

We are here to help solve problems you are having with your IQOS 2.4 Plus.

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IQOS services 

We have a lot to offer to you. Explore our full range of IQOS services.

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Frequently Asked Questions about IQOS

Still have questions about IQOS? 

We are here to help you across multiple channels 

Tobacco sticks and nicotine pods used with IQOS contain nicotine, which is addictive. Therefore using IQOS is not risk free. The best choice for consumers concerned about their health is to quit tobacco and nicotine use altogether.