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Welcome to IQOS Services 

Get the most out of your IQOS experience

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IQOS International Assistance

Would you like assistance with your IQOS while travelling? Call our dedicated helpline for advice and assistance.

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Online diagnostics

If any problem comes up with your IQOS device, the new online diagnostic service helps you identify the type of problem and resolve in the blink of an eye.

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Frequently Asked Questions about IQOS

Still have questions about IQOS? 

We are here to help you across multiple channels