How to buy FAQs
Where can new users buy discounted registration offers?
The discounted price is valid only for newly registered users or registered users who have not yet used the discounted offer for IQOS sets. You can buy it in:
- In e-shop including the online IQOS Guide.
- In our IQOS stores, where you can check out the device. After purchasing it, you will have the QOACH program available.
- At selected tobacco stores - you can find the nearest one using our store locator by selecting the Devices filter. The availability of devices in individual sales channels may vary.
Where to buy HEETS (tobacco sticks for IQOS)?
- In our e-shop at IQOS.com
- By telephone via the IQOS Customer Care Centre on tel.: 800 413 413
- In our IQOS STORE and IQOS POP-UP stores, a list of which can be found here.
- In more than 3,000 tobacconists - you can find the nearest store in STORE LOCATOR.
- We are constantly expanding the availability of our products. You can find the latest information in STORE LOCATOR.
Where to buy IQOS and accessories?