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Welcome to IQOS Care 

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First steps with IQOS 

Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.

Learn more
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Find a solution 

We are here to help solve problems you are having with your IQOS.

Discover solutions
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IQOS services 

We have a lot to offer to you. Explore our full range of IQOS services.

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Frequently Asked Questions about IQOS 

Still have questions about IQOS? 

We are here to help you across multiple channels