English
Informace o IQOS v souvislosti s mimoradnymi opatrenimi v Ceske republice

March 15 2020

Information on IQOS during emergency measures related to the spread of COVID-19

In these challenging days, protecting everyone's health and safety in the IQOS world and beyond is our top priority. Our team dedicates all of its commitment to this purpose. We closely follow developments and proceed in full compliance with current regulations and recommendations of the Government of the Czech Republic. 

 

In addition to safety and health, our next goal is your satisfaction. For this reason, we continue to ensure the maximum availability of our products and services.

 

Currently, the HEETS sticks can be purchased from the tobacco stores and petrol stations. A complete overview of these locations, or those where you can solve any complication with your IQOS device, can always be found on this website. 

 

Nevertheless, we personally recommend you to choose the easiest way and order HEETS or replacement accessories from the comfort of your home from our official IQOS.com online store. To make online shopping even easier for you, we now offer free shipping on all orders. Our main concern is to protect your health and thus it is not possible to pay cash on delivery at this time. Please use credit card payment online or pay with your credit card upon delivery by a messenger.

 

At the moment we are not afraid of outages in the availability of HEETS, and the distribution and supply of IQOS equipment and HEETS are not affected by the latest events in the Czech Republic.

 

Our Customer Care Centre remains on the toll-free phone number 800 413 413. Likewise, you can address your questions to IQOS partners and experts either directly or through this website or facebook IQOS Czech Republic.

 

Where can I buy HEETS?

  • In selected IQOS stores (see the complete list of stores below)
  • In a wide network of food and tobacco shops, tobacconists and petrol stations - these stores are not affected by the Government Decree of 14 March 2020
  • On IQOS.com e-shop website (now with free shipping)

 

How can I contact the Customer Care Centre and what to do if having a problem with an IQOS device?

  • If you have any questions, please contact us by the toll-free phone number 800 413 413, e-mail: [email protected], via Live Chat or on facebook IQOS Czech Republic.
  • For IQOS device service purposes, we will find for you the closest from more than 700 service points in your neighbourhood. If you have problems with your IQOS device, please contact first our IQOS Customer Care Centre.

 

Where can I try or buy IQOS?

  • IQOS remains on sale at IQOS.com and through our IQOS partners. Click here to schedule an appointment. IQOS remains on sale in selected IQOS stores and in a wide network of tobacco shops throughout the Czech Republic.
  • To ensure the safety both of our customers and our employees, we temporarily suspend the IQOS free trial as well as the IQOS lending service.
  • We will keep you updated on the availability of our services, devices and HEETS on this website.

 

The IQOS Customer Care Centre is open for you from 8:00 to 22:00 on weekdays, and from 10:00 to 18:00 on weekends and public holidays.

 

List of open IQOS stores:

  • IQOS store Prague 1 - Václavské náměstí - metro Můstek
  • IQOS store Prague 2 - Vinohradská 144
  • IQOS store Prague 6 - Čs. armády 33
  • IQOS store Prague 7 - Milady Horákové 65/492
  • IQOS store Brno – Česká str.
  • IQOS store Brno - Videňská 995/63
  • IQOS store Zlín - Náměstí Práce 2623
  • IQOS store Liberec - Tř. 1. máje 147/20
  • IQOS store Ústí nad Labem - Mírové náměstí 108/32
  • IQOS store Kladno - Nám. T. G. Masaryka 1309
  • IQOS store Hradec Kralove - Baťkovo nám. 1226
  • IQOS store Břeclav - J. Palacha 121/8
  • IQOS store Ostrava - Stodolní 316/2
  • IQOS store Strakonice - Bezděkovská 30
  • IQOS store Pardubice - Tř. Míru 90
  • IQOS store Plzeň - Americká 31
  • IQOS store České Budějovice - Lannova 7
  • IQOS store Náchod - Palackého 20
  • IQOS store Most - Tř. Budovatelů 2957/108
  • IQOS store Česká Lípa - Sokolská 269/10
  • IQOS store Znojmo - Obroková 271/5

 

List of closed IQOS stores:

  • IQOS Store Prague - Slovanský dům
  • IQOS Store Prague - Chodov
  • IQOS Store Kutná Hora
  • IQOS POP-UP Prague - Chodov
  • IQOS POP-UP Prague - Smichov
  • IQOS POP-UP Prague - Černý Most
  • IQOS POP-UP Prague - Zličín
  • IQOS Partner Shop - Olomouc
  • IQOS POP-UP Mladá Boleslav
  • IQOS POP-UP Hradec Králové
  • IQOS POP-UP Pardubice
  • IQOS POP-UP Pilsen
  • IQOS POP-UP Ostrava
  • IQOS POP-UP Brno - Campus Square Shopping Centre
  • IQOS POP-UP Brno - Vaňkovka Gallery
  • IQOS POP-UP Karlovy Vary
  • IQOS POP-UP České Budějovice
  • IQOS POP-UP Liberec - Nisa Shopping Centre
  • IQOS POP-UP Liberec – Plaza Shopping Centre
  • IQOS POP-UP Chomutov
  • IQOS POP-UP Opava
  • IQOS POP-UP Café
  • IQOS POP-UP Frýdek Místek
  • IQOS POP UP UP Teplice
  • IQOS POP-UP Prostějov
  • IQOS POP-UP Přerov
  • IQOS POP-UP Nový Jičín
  • IQOS store Olomouc
  • IQOS store Jihlava

 

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IQOS systém nahřívání tabáku vs. elektronické cigarety.

March 14 2020

IQOS tobacco heating system vs. e-cigarettes.

IQOS tobacco heating system vs. e-cigarettes.
Smoke-free alternatives to cigarettes.

IQOS tobacco heating system vs. E-cigarettes - what is the difference?

IQOS tobacco heating system and e-cigarettes are both smoke-free alternatives to cigarettes for adults who would otherwise continue to smoke or use other nicotine products.

Both are electronic devices, and do not generate smoke like cigarettes. But there is one feature that distinguishes IQOS tobacco heating system from e-cigarettes: Contrary to vaporizing an e-liquid, IQOS heats real tobacco, producing tobacco vapor. 
IQOS tobacco heating system uses tobacco sticks that have real tobacco which is carefully selected, finely ground and compressed to ensure consistency in the taste delivery and satisfaction.

What are e-cigarettes?

E-cigarettes are electronic hand-held devices that are smoke-free alternative to cigarettes. In general, they are powered by a battery and heat e-liquids in order to generate an aerosol or what some users call vapor. The e-liquids may have various flavors and may contain nicotine.


How do E-Cigarettes work?

There are many types of e-cigarettes. They differ in size, power, customization options, and even their ability to be reusable or disposable. However, most of them work on the same principle and with similar components.

 

The principle: 

E-cigarettes heat and vaporize e-liquids in a wide range of temperature from 100 ⁰C - 250 ⁰C. They achieve this by drawing the liquid from a tank and putting it in contact with a battery powered heating element. When the liquid is evaporated it is drawn from the device thorough a mouthpiece. 

 

The components:

The battery - The energy source for the whole device. In most cases it is rechargeable and provides power to the heating element and electronic components.

The tank - The container that is used to store the liquid until It Is taken to the heating element or chamber. Some e-cigarettes use capsules or pods that are disposable.

The e-liquid - The mixture that is vaporized inside the e-cigarette. While there are many variants of the liquids, they usually contain propylene glycol, glycerin, nicotine, flavorings and various additives.

The heater - The set of components that draw the liquid toward the heating element and heat to vaporize. Most e-cigarettes use a “wick and coil” system. The wick naturally soaks the liquid and puts It In contact with the metal coil which is the part that heats.

The sensors and electric components - Control the heating and operation of the device. They range from simple push to activate buttons, LEDs, battery Indicators or to advanced flow sensors. 
The mouthpiece - The chamber or channel where the vaporized liquid drawn from the device. 

 

Without question, the best decision any smoker can make Is to quit tobacco and nicotine use altogether. While not risk free, e-cigarette is a smoke-free alternative for adults who would otherwise continue to smoke or use other nicotine products.  
 

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Sienna header

May 15 2019

Special offer for new users

Do you want to buy IQOS? Now you can have it more conveniently

At the e-shop, you can get one of our IQOS sets for new users at a discounted price now.

Each IQOS set contains IQOS device and tobacco sticks. You will definitely appreciate that entering the smoke-free world will be easier for you with our clear online IQOS guide.

Do not hesitate to get your new IQOS today.

 

 

 

*Prices apply when purchasing through IQOS.com e-shop, IQOS partners and in our IQOS stores. Device availability may vary. The condition is your registration on IQOS.com.

 

If IQOS is recommended by your friend who is a member of the IQOS CLUB and you have the IQOS CLUB code, apply it before paying on the "Order Summary" page. After you complete your purchase, you will receive a voucher of CZK 300 for your next purchase.

These offers are only for newly registered users or for users who have not yet used any preferred IQOS offer after registration.

 

 

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iqos 3

February 14 2020

Heated tobacco is not subject to the menthol ban.

From May 20, 2020, all menthol and menthol capsulated cigarettes are banned in all EU countries. This ban results from the EU Tobacco Products Directive. We believe that regulation should continue to dissuade people from starting to smoke and encourage cessation. We support regulatory measures that help to ensure that any tobacco or nicotine products and their marketing do not appeal to non-smokers or youth. 

 

The best decision for smokers is to quit tobacco and nicotine use altogether. However, for adults who would otherwise continue to smoke or use other nicotine products, the smoke-free products are better alternatives than continued smoking. 

Our heated tobacco products are the smoke-free alternatives to cigarettes and they are not currently affected by the EU menthol ban. Our menthol heated tobacco products are not subject to the EU menthol ban that is coming on May 20, 2020. IQOS offers you a range of mentholated heated tobacco sticks to meet your taste preferences. 

 

IQOS is an innovative alternative to smoking cigarettes. It heats tobacco instead of burning it. Choosing to heat tobacco is what sets us apart from the cigarettes. Through heating we were able to release the taste of real tobacco. IQOS has a range of tobacco blends to suit your taste. Our menthol heated tobacco products continue to be available after May 20, 2020. 

 

 

 

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IQOS CLUB nová pravidla

September 16 2019

IQOS CLUB Terms & Conditions

Help those you care about. Do you have your own story regarding IQOS that convinced you about IQOS being a better choice? Share it with your friends and inspire them to change to a better alternative. They will also get a better offer at the purchase of their first IQOS device thanks to you.

Help those
you care about

Do you have your own story regarding IQOS that convinced you about IQOS being a better choice? Share it with your friends and inspire them to change to a better alternative. They will also get a better offer at the purchase of their first IQOS device thanks to you.

>

Make the lives of smokers around you better

1

INSPIRE TO A CHANGE

Introduce IQOS to your
adult-smoking friends and tell
them your own story how did IQOS
change your life for the better.
 

2

HELP THEM TO HAVE
A BETTER LIFE AS WELL
AS A BETTER OFFER

Your friends will become familiar
with IQOS and its benefits thanks to
you. If you use your IQOS CLUB LINQ
for the recommendation, you will
help them to get a reward of 300 CZK.

3

WE ARE SERIOUS
ABOUT THE CHANGE
AND THAT’S WHY WE ALSO WANT
TO GIVE A REWARD TO YOU

Have a good feeling that you have
helped those you care about. We will
reward you for your help with 300 CZK
voucher for your next purchase.

IT IS EASIER TO RECOMMEND IQOS NOW
WITH IQOS CLUB LINQ!

We are introducing the IQOS CLUB LINQ to you letting the people around you know everything about IQOS and the places they can try it for free, rent for a week or buy. Share your IQOS CLUB LINQ with your friends and help them to get a better offer. Apart from a good feeling, you will get an attractive reward as well.

Watch the video
and find out what
all your friends find
on the IQOS CLUB LINQ.

Part of the link is also your unique IQOS CLUB LINQ CODE. You can use it independently of the link; using the IQOS CLUB CODE makes you entitled to a voucher.

WATCH AND SEE WHAT EXPERIENCE OTHERS HAVE RECOMMENDING IQOS

IQOS users shared with us their useful tips and reasons for recommending IQOS and told us what most common reactions of people they experienced.

Why to become
IQOS CLUB member?

Membership in IQOS CLUB brings you many advantages such as rewards for IQOS recommendations.

How to become
a IQOS CLUB member?

All you have to do is to make a checkmark at the consent to the membership when you register and to have at least one device registered.

>

Are you a member of IQOS CLUB
but do not know your IQOS CLUB LINQ?

You can find it in the e-mail you have received at the time of your IQOS registration. Should you have any problems, contact us in live chat or insert your phone number here and we will be glad to send you your code again.

You can copy your code yourself or we can send it to you in an SMS together with the map of our stores.

The personal data provided to us will be used in accordance with the PMI Principles on protection of the user’s privacy.

IQOS CLUB brings you also other benefits
>
BONUS FOR REFFERING
>
DISCOUNTED OFFERS FOR YOUR FRIENDS
>
EXCLUSIVE REDUCED PRICES
>
INVITATION TO VIP EVENTS
>
TIPS
AND TRICKS
TELL US

Do you have any questions or need help?

You can also contact us at 800 413 413 or by e-mail at [email protected]. We will be happy to assist you on weekdays from 8 am to 10 pm and on weekends and holidays from 10 am to 6 pm.

 

You can find more information on IQOS CLUB you might be looking for here

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vyhodne nabidky pro stavajici uzivatele banner

April 23 2019

Make use of the affordable offer and purchase another IQOS

Everything is easier with more than one IQOS. While using one, the other one is charging and you don’t have to wait for anything. For instance, you can always have one of them ready in your car and the other one in your pocket with you. Make use of the affordable offer of IQOS 2.4 Plus, IQOS 3 DUO or IQOS 3 MULTI in a set with 10 packs of tobacco sticks. Choose the IQOS device in colour that underlines your style and your favourite taste of tobacco sticks in addition to that.

 

Having the other IQOS device at hand makes it easier to lend such device to an adult smoking friend to try.  All sets from the discounted price offer can be purchased in IQOS stores or in the e-shop IQOS.com

 

>
 
 

Every user register at IQOS.com can buy a maximum of five sets of IQOS with a pack of tobacco sticks within the aforesaid discounted price offers using one user account. In case of a sixth order or more, the company reserves the right not to confirm the e-shop order or withdraw from the agreement in accordance with the terms and conditions of the E-SHOP. In case of a payment by card the money received will be returned to the respective account within 14 days after cancelling the payment.

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IQOS friends

January 29 2020

Your guide through the IQOS world

When you decide to move from cigarettes to IQOS, you will soon discover the benefits of a smoke-free world. Watch our videos and learn from other adult users how IQOS has changed their lives for the better!

>

 

Immediately better feel

A few days of IQOS is enough to feel the change. Maybe it will be easier to walk up the stairs and you might stop getting out of breath when running or doing other exercises. You also may notice that you are no longer accompanied by the ubiquitous smell of cigarette smoke that was quite annoying for everyone around you.

 

Switching completely to IQOS presents less risk to your health than continuing to smoke.

IQOS emits 95% less harmful chemicals compared to cigarettes.*

Important information: IQOS is not risk-free. It delivers nicotine, which is addictive. 

 

*Average reductions in levels of a broad range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette (3R4F). It does not necessarily equal a 95% reduction in risk.

 

 

You are not alone for the change

Would you like to try or borrow IQOS first? The IQOS partner will accommodate your time options and at a personal meeting, he/she will explain everything about use, cleaning, and maintenance of IQOS. You can see in the video what users do appreciate most: human approach and presentation that is easy to understand. No one will push you into buying. On the contrary, IQOS can be borrowed for free for up to a week from an IQOS partner or at a store. When you borrow IQOS, you can buy 6 packs of tobacco sticks for a special price of 200 CZK. Check out our users' reviews.

 

 

It is worth changing

Switching to IQOS probably will not be easy at first. New IQOS users mention a different tobacco flavor and they tend to combine IQOS with cigarettes in the first days. Heated tobacco might really taste different than the one you are used to. It is because tobacco is burnt in cigarettes while IQOS only heats it. But you can trust us, getting over your old habits will pay off. / IQOS users shared with us their experience and feelings when switching from cigarettes to IQOS.

 

Your IQOS, Your style

For adult smokers who want to continue using tobacco, IQOS is not only a better alternative to cigarettes. It is also a design accessory that an adult user can customize to suit his or her personality and preferences. Just choose from a wide colour range of cap covers, pocket charger doors or premium quality leather cases. In addition, you can always rely on professional service and customer care that will try to comply with your wishes. See what accessories adult users like best and check their personal experience with our customer care.

 

 

People around you will also breath a sign of relief 

Not only you appreciate the benefits of IQOS but also people around you. Some users praise that they can enjoy IQOS both in their cars or at home. They also became much more pleasant for their loved ones who are not bothered by the smell of cigarette smoke anymore. Listen to IQOS users describing the positive reactions from their surroundings.

 

 

Tell us

 

Do you have any questions or need help? We are here for you.

You can contact us on phone number 800 413 413 or via e-mail [email protected]. We will happy to help you on weekdays from 8 am to 10 pm and on weekends and public holidays from 10 am to 6 pm.

 

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IQOS STORE

December 3 2019

IQOS STORE

You can not only buy IQOS in all our stores, but also try it out for free. Furthermore you can use your IQOS CLUB benefits there and take advantage of profesional service, cleaning IQOS and more.

 

 

In all our stores, you can:

  • buy IQOS
  • redeem IQOS CLUB code for purchase of your first device
  • take a look on IQOS and try it out for free
  • take advantage of full customer care on IQOS products*
  • claim rewards for recommending IQOS
  • have your IQOS device cleaned for free 
  • during "Cleanup Thursdays" you can get 10 pcs of cleaning sticks for free; Applies as a bonus to any purchase
>
Buy IQOS
>
Redeem IQOS Club code
>
Access to customer care
>
Redeem vouchers
>
Have your IQOS cleaned
>
Visit mini events
>
Buy limited edition
>
Benefit from Cleanup Thursdays
>

You can buy tobacco sticks for IQOS not only in our stores, but also in good tobacconists and many more places. Services available in individual stores might differ. Check the full list of stores and find out, which of them offer engraving, trying IQOS in-place for free, or full assortment of IQOS accessories.

>
Try IQOS for free During IQOS assisted purchase the store staff will introduce and show you important tips and tricks for IQOS maintenance and use.
>
Full assortment of IQOS accessories This store offers full assortment of IQOS accessories.
>
Selected assortment of IQOS accessories This store offers selected assortment of IQOS accessories.
>
Engraving machine Improve the looks of your IQOS with original engraving. In this store we will gladly engrave any motif you wish to have on your IQOS 2.4 Plus.
 

LIST OF STORES:

Praha

IQOS STORE Praha

Na Příkopě 22, 110 00 Staré Město

Monday–Sunday 10.00–20.00

>

IQOS STORE Praha-Chodov

Westfield Chodov, Roztylská 2321/19

Monday–Sunday 9.00–21.00

>

POP-UP Praha-Smíchov

OC Nový Smíchov, Plzeňská 8, Praha-Anděl

Monday–Sunday 9.00–21.00

>

POP-UP Praha-Černý Most

OC Černý Most, Chlumecká 765/6

Monday–Sunday 9.00–21.00

>

IQOS partner store Milady Horákové

Milady Horákové 65/492

Monday–Friday 6.00–20.00

Saturday 8.00–16.00

Sunday – 10.00–19.00

>

POP-UP Praha-Zličín

Metropole Zličín, Řevnická 1

Monday–Sunday 9.00–21.00

>

IQOS partner store Praha 2

Vinohradská 144

Monday–Friday 7.00–19.00

Saturday 8.00–16.00

Sunday – Closed

>

IQOS partner store ČS Armády

Čs. armády 33

Monday–Friday 7.00–19.00

Saturday 8.00–19.00

Sunday – 10.00–19.00

>

IQOS partnre store Můstek

Václavské náměstí – metro Můstek

Monday–Friday 6.00–20.00

Saturday 12.00–20.00

Sunday – closed

>

POP-UP Praha Náměstí Republiky

Metro Náměstí Republiky

Monday–Friday 9.00–21.00

>

POP-UP Praha 4 

OC Chodov – Roztylská 2321

Monday–Friday 9.00–21.00

>

Brno

IQOS partner store Brno – Česká

Veselá/Česká

Monday–Friday 8.00–20.00

Saturday 9.00–12.00

Sunday – closed

>

IQOS parter store Brno – Vídeňská

Vídeňská 995/63

Monday–Friday 7.00–19.00

Saturday 9.00–12.00

Sunday – closed 

>

POP-UP Brno 

Galerie Vaňkovka, Ve Vaňkovce 1

Monday–Sunday 10.00–20.00

>

POP-UP Brno 

OC Campus Square, Netroufalky 770

Monday–Friday 10.00–20.00

Saturday–Sunday 10.00-18.00

>

Karlovy Vary

POP-UP Karlovy Vary

OC Varyáda, Kapitána Jaroše 375/31

Monday–Sunday 9.00–21.00

>

Zlín

IQOS partner store Zlín 

OC Svit náměstí Práce 2523

Obchodní dům, 1. patro

Monday–Sunday 8.00–20.00

>

Liberec

IQOS partner store Liberec

tř. 1. máje 147/20

Monday–Saturday 7.00–19.00

Sunday – closed

>

POP-UP Liberec

OC Nisa, České Mládeže 456

Monday–Sunday 9.00–21.00

>

POP-UP Liberec

OC Plaza, Palachova 1404/2

Monday–Sunday 9.00–20.00

>

Ústí nad Labem

IQOS partner store Ústí nad Labem

Mírové náměstí 108/32

Monday–Friday 7.00–19.00

Saturday 7.00–14.00

Sunday – closed

>

Karviná

POP-UP Karviná

OC Korso Karviná, Nádražní 1939/4a

Monday–Sunday 9.00–20.00

>

Frýdek-Místek

POP-UP Frýdek-Místek

OC Frýda, Na Příkopě 3727

Monday–Sunday 9.00–20.00

>

Teplice

POP-UP Teplice 

OC Galerie, Náměstí Svobody 3316

Monday–Sunday 9.00–21.00

>

Kladno

IQOS partnerská prodejna Kladno 

nám. T.G. Masaryka 1309

Monday–Friday 7.00–17.00

Saturday–Sunday – Closed

>

Nový Jičín 

POP-UP Nový Jičín

OC Galerie Tabačka, Přemyslovců 1/2251

Monday–Sunday 9.00–20.00

>

Kutná Hora

IQOS STORE Kutná Hora

28. října 88, Kutná Hora

Wednesday–Friday 9.00–20.00

Saturday–Tuesday 9.00–18.00

>

Hradec Králové

POP-UP Hradec Králové 

OC Futurum, Brněnská 1825/23A

Monday–Sunday 9.00–21.00

>

IQOS partner store Hradec Králové

Baťkovo nám. 1226

Monday–Friday 6.00–18.30

Saturnday 7.00–12.00

Sunday – closed

>

Mladá Boleslav

POP-UP Mladá Boleslav

OC Olympia, Jičínská 1350/3

Monday–Sunday 9.00–21.00

>

Olomouc

IQOS partner store Olomouc

Polská 1

Monday–Sunday 9.00–21.00

>

Břeclav

IQOS partner store Břeclav

J. Palacha 121/8

Monday–Friday 7.00–19.00

Saturday 8.00–12.00

Sunday – closed

>

Ostrava

IQOS partner store Ostrava

Stodolní 316/2

Monday–Friday 7.00–19.00

Saturday 8.00–12.00

Sunday – closed

>

POP-UP Ostrava 

Avion Shopping Park, Rudná 114

Ostrava-Zábřeh, přízemí

Monday–Sunday 9.00–21.00

>

Strakonice

IQOS partner store Strakonice

Bezděkovská 30

Monday–Friday 5.30–20.00

Saturday 6.00–19.00

Sunday 8.00–19.00

>

Pardubice

POP-UP Pardubice

Masarykovo náměstí 2799, přízemí

Monday–Sunday 9.00–21.00

>

IQOS partner store Pardubice 

Třída míru 90

Monday–Thursday 7.00–22.00

Friday 8.00–23.55

Saturday 8.00–23.55

Sunday 10.00–20.00  

>

Plzeň

POP-UP Plzeň 

Plzeň Plaza, Radčická 2, přízemí

Monday–Sunday 9.00–21.00

>

IQOS partner store Plzeň

Americká 31

Monday–Friday 9.30–18.00

Saturday 9.30–12.00

Sunday – closed

>

České Budějovice

POP-UP České Budějovice 

IGY Centrum, Pražská 24, přízemí

Monday–Sunday 9.00–21.00

>

IQOS partner store České Budějovice

Lannova 7

Monday–Friday 7.30–18.30

Saturday 9.00–16.00

Sunday – closed

>

Náchod

IQOS partner store Náchod

Palackého 20

Monday–Friday 7.00–17.30

Saturday 7.00–11.30

Sunday – closed

>

Most

IQOS partner store Most 

tř.Budovatelů 2957

Monday–Friday 8.00–18.00

Saturday–Sunday 8.00–14.00

>

Chomutov

POP-UP Chomutov 

OC Central, Žižkovo náměstí

Monday–Saturday 8.00–19.00

Sunday – Closed

>

Opava

POP-UP Opava 

OC Breda&Weinstein, U Fortny 49/10

Monday–Sunday 9.00–21.00

>

Jihlava

IQOS partner store Jihlava

Masarykovo náměstí 643/25

Monday–Sunday 9.00–22.00

>

Prostějov

POP-UP Prostějov  

OC Zlatá Brána, Dukelská brána 7

Monday–Sunday 9.00–19.00

>

Přerov

POP-UP Přerov  

OC Galerie, Čechova 3491/26

Monday–Sunday 8.00–20.00

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Česká Lípa 

IQOS partner store Česká Lípa  

Sokolská 269/10

Monday–Friday 8.00–17.00

Saturday 8.30–12.00

Sunday – Closed

>

 

*To make a warranty claim or a device replacement request in IQOS partner stores you have to contact the IQOS Customer Care Center on +420 800 413 413 in advance.

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iqos ocima uzivatelu

April 3 2019

IQOS Through the Eyes of Users

We asked how IQOS has influenced your life.


See what real users have to say about heated tobacco. Everyone already knows that IQOS is a better option. And what about you?

 

We went to festivals and VIP events – which you, too, can enjoy thanks to IQOS – and conducted a series of short interviews.

We let IQOS users speak for themselves to learn more about what they think about the advantages of using tobacco without cigarette smoke and ash. You’ll learn, for example, about the hygiene and health benefits that most users experience, and how those around them feel about IQOS.

 

Take a look at the video and see for yourself how the transition to a better choice changes the lives of former smokers.

 

Do you feel a difference in yourself?

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What was it like when you started using IQOS?

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How has IQOS influenced your life?

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What do those around you say about IQOS?

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What do you enjoy most about IQOS?

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IQOS FRIENDLY LOCATIONS

October 29 2018

IQOS FRIENDLY LOCATIONS

Have a look at the map of partner venues, where IQOS can be used!

Whether IQOS can be used in restaurants, pubs and bars is a matter for the owner of the establishment.

To ensure that you can enjoy your IQOS in the comfort of your favourite restaurant, we are constantly working on expanding the network of IQOS Friendly locations where the owner has agreed to use of IQOS and the personnel are aware of this.

Nevertheless we recommend always checking with the staff first, as to whether they are happy with you using IQOS at that particular time or in that particular area of the establishment in question.

You can also recognise IQOS Friendly locations by the IQOS sticker on the door. Display the Map

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