English
Informace o IQOS v souvislosti s mimoradnymi opatrenimi v Ceske republice

May 7 2020

Information on IQOS during emergency measures related to the spread of COVID-19

Currently, our IQOS stores are open again. However, due to the current situation, some services may be limited again in the next weeks or months. You can always find the most up-to-date information here. 

The situation is slowly returning to normal but protecting safety and health of eveyone within the IQOS world and outside it remains our top priority. We closely monitor the course of events and proceed in full compliance with current regulations and recommendations of the Czech government. 

After safety and health, our next goal is your satisfaction. For this reason, we still ensure the maximum availability of our products and services for you, either in IQOS and partner stores, or via our official IQOS.com online store. 

Operation of our customer care centre has not been interrupted either. You can ask our IQOS partners and experts directly, contact us via this website or facebook IQOS Czech Republic.

 

We will take care of you. Together we can make it.

 

Where can I try or buy IQOS?

  • IQOS remains on sale at IQOS.com and through our IQOS partners. Click here to schedule an appointment. IQOS remains on sale in selected IQOS stores and in a wide network of tobacco shops throughout the Czech Republic.
  • To ensure the safety both of our customers and our employees, we temporarily suspend the IQOS free trial as well as the IQOS lending service. But if you decide to buy IQOS device we offer up to 60 days money back guarantee.
  • We will keep you updated on the availability of our services, devices and HEETS on this website.
           
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How to properly disinfect IQOS?

We care about your peace of mind in the current situation, where we all have to place a particular emphasis on caution and hygiene - especially for things we come into close contact with every day. We have prepared a simple guide on how to disinfect your IQOS for a safe use.

  • Regularly (at least once a day) wipe the surface of the device, charger and other IQOS accessories with disinfectant or ethanol cloths or wipes. Throw out used wipes or cloths.>
  • Then, carefully clean the blade and the inside of the device with IQOS cleaning sticks. Throw out used sticks, ideally using a disinfectant wipe.

 

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iqos 3

February 14 2020

Heated tobacco is not subject to the menthol ban.

From May 20, 2020, all menthol and menthol capsulated cigarettes are banned in all EU countries. This ban results from the EU Tobacco Products Directive. We believe that regulation should continue to dissuade people from starting to smoke and encourage cessation. We support regulatory measures that help to ensure that any tobacco or nicotine products and their marketing do not appeal to non-smokers or youth. 

 

The best decision for smokers is to quit tobacco and nicotine use altogether. However, for adults who would otherwise continue to smoke or use other nicotine products, the smoke-free products are better alternatives than continued smoking. 

Our heated tobacco products are the smoke-free alternatives to cigarettes and they are not currently affected by the EU menthol ban. Our menthol heated tobacco products are not subject to the EU menthol ban that is coming on May 20, 2020. IQOS offers you a range of mentholated heated tobacco sticks to meet your taste preferences. 

 

IQOS is an innovative alternative to smoking cigarettes. It heats tobacco instead of burning it. Choosing to heat tobacco is what sets us apart from the cigarettes. Through heating we were able to release the taste of real tobacco. IQOS has a range of tobacco blends to suit your taste. Our menthol heated tobacco products continue to be available after May 20, 2020. 

 

 

 

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Záruka vrácení peněz

May 1 2020

Try IQOS for a longer time - without worries

Now you have an ideal opportunity to try all benefits that make IQOS a better choice than classical cigarettes. We have a money back guarantee up to 60 days.

 

We want to be closer to you in the current difficult situation enabling you or your friends, adult smokers to try IQOS for the first time as easy as possible. You can enjoy the taste of real tobacco without smoke and ash easily with a money back guarantee up to 60 days.  

 

You will get the money back guarantee up to 60 days if you get your first registration kit between 1. 5. and 30. 6. 2020. The kit contains IQOS device and ten packs of tobacco sticks. You can choose from a variety of styles and flavours!

 

In order to return the money for the kit to you, you have to:

  • be a registered user,
  • have an IQOS device registered,
  • go through an initial training getting explained from us how to use and maintain IQOS correctly.

 

And how is it with the money back?

  • First get in touch with our IQOS customer service at 800 413 413.
  • If you return a device and at least 6 packs of tobacco sticks, you will get the full price of the kit refund.
  • If you return a device and less than 6 packs of tobacco sticks, you will get the price with deduction of the actual price of the packs used.

 

The complete rules and conditions of the money back guarantee can be found here. Don’t hesitate to call our IQOS customer service at 800 413 413 in case of questions; we will gladly help you out.

 

Your IQOS team

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IQOS CLUB nová pravidla

May 1 2020

IQOS CLUB Terms & Conditions

We are coming up with new possibilities how to deal with your reward. In order to make the transition to IQOS easier for your friends, adult smokers, you can share your reward with them or give it to them completely so that they would have the purchase of their first IQOS device more advantageous. Alternatively, you can support a good thing together with Philip Morris ČR, donating your reward to the fight against COVID-19, this topic is becoming important too.

Help those,
you care about

 

Do you have your own story related to IQOS convincing you that IQOS is a better choice? Share it with your friends, adult smokers and inspire them to switch to a better alternative too.

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It is you who decides about the reward

 

We are coming up with new possibilities how to deal with your reward. In order to make the transition to IQOS easier for your friends, adult smokers, you can share your reward with them or give it to them completely so that they would have the purchase of their first IQOS device more advantageous. Alternatively, you can support a good thing together with Philip Morris ČR, donating your reward to the fight against COVID-19, this topic is becoming important too.

 

Share your reward with a friend, adult smoker
300 CZK
voucher for a friend, adult smoker
+
300 CZK
voucher for you
Give it to a friend, adult smoker
600 CZK
voucher for a friend, adult smoker
+
good feeling for you
Support a good thing
300 CZK
voucher for a friend, adult smoker
+
300 CZK
from you to help the ones in need
+
300 CZK
from us

THE MORE YOU RECOMMEND, THE MORE YOU GET

 

The ban on menthol cigarettes and capsule cigarettes will be effective from 20th May 2020 so there will be more than 300,000 adult smokers looking for an alternative. Due to the fact this ban does not pertain to IQOS tobacco sticks with menthol flavour, it is just the right moment to recommend IQOS to your friends, adult smokers and change their lives for the better. They will not lose their favourite flavour and you will get more too. You will get something more from us for every recommendation before the end of June - a carton of tobacco sticks or a new IQOS 3 DUO.

 

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You will get even more thanks to IQOS CLUB

 

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REWARDS FOR RECOMMENDATIONS
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ADVANTAGES FOR FRIENDS, ADULT SMOKERS
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EXCLUSIVE PRICE OFFERS
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INVITATIONS TO VIP EVENTS
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TIPS AND TRICKS

Introduce IQOS to adult smokers in the best light

It is even easier with IQOS CLUB LINQ!

Thanks to IQOS CLUB LINQ adult smokers around you can find out everything about IQOS and the possibilities, where and how to buy it. Share it with your friends, adult smokers and help them get a better offer - when they apply it at the time of their purchase, you will get a reward. You can use it then at your next purchase at your discretion.

And how do others recommend IQOS?

IQOS users shared their useful tips and reasons for recommendations with us and told us what are the most common reactions of adult smokers.

 

Are you an IQOS CLUB member already but you don't know your IQOS CLUB LINQ?

We have sent you the IQOS CLUB LINQ via e-mail. Can’t you find it? Enter your phone number and we will immediately send you your IQOS CLUB LINQ via SMS.
WHEN IN DOUBT

Do you have more questions or need help? Get in touch with us by phone, e-mail, live chat
or Facebook messenger:

You can contact us on number 800 413 413 or by e-mail on [email protected]. We will gladly help you on working days between 8:00 and 22:00 and on the weekends and
national holidays between 10:00 and 18:00.

The full rules of the special time-limited offer are available here.

Full IQOS CLUB rules are available here.

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Sienna header

January 31 2020

Special offer for new users

Do you want to buy IQOS? Now you can have it more conveniently

At the e-shop, you can get one of our IQOS sets for new users at a discounted price now.

Each IQOS set contains IQOS device and tobacco sticks. You will definitely appreciate that entering the smoke-free world will be easier for you with our clear online IQOS guide.

Do not hesitate to get your new IQOS today.

 

 

 

*Prices apply when purchasing through IQOS.com e-shop, IQOS partners and in our IQOS stores. Device availability may vary. The condition is your registration on IQOS.com.

 

If IQOS is recommended by your friend who is a member of the IQOS CLUB and you have the IQOS CLUB code, apply it before paying on the "Order Summary" page. After you complete your purchase, you will receive a voucher of CZK 300 for your next purchase.

These offers are only for newly registered users or for users who have not yet used any preferred IQOS offer after registration.

 

 

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IQOS STORE

May 12 2020

IQOS STORE

Visit IQOS store. You can not only buy IQOS in all our stores, but also try it out for free. Furthermore you can use your IQOS CLUB benefits here and take advantage of profesional service, IQOS cleaning and many of other services.

We are opening our IQOS stores again

From 11.5.2020 we are opening the IQOS stores for you again, which were temporarily closed. You can find more nformation on IQOS during emergency measures here

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Health and safety still remain our priority and that’s why everything is prepared to provide you secure shopping. And how to protect each other in the stores? Read about it. When entering the store, disinfect your hands and don’t forget your face mask. If you do, no problem. You will get one in each of our stores together with disposable gloves.

Free cleaning sticks every Thursday

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Stop by in our IQOS store and we will show you, how to clean your device correctly. Every Thursday as a thank you for your good care of IQOS you will get a pack of cleaning sticks for free.

This is what it looks like here with us

 

You can not only buy IQOS in all our stores, but also try it out for free. Furthermore you can use your IQOS CLUB benefits there and take advantage of profesional service, cleaning IQOS and more.

 

 

In all our stores, you can:

  • buy IQOS
  • redeem IQOS CLUB code for purchase of your first device
  • take a look on IQOS and try it out for free
  • take advantage of full customer care on IQOS products*
  • claim rewards for recommending IQOS
  • we will show you, how to clean IQOS correctly 
  • during "Cleanup Thursdays" you can get 10 pcs of cleaning sticks for free after you clean your device with us
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Buy IQOS
>
Redeem IQOS Club code
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Access to customer care
>
Redeem vouchers
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TIPS HOW TO CLEAN IQOS
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Visit mini events
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Buy limited edition
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Benefit from Cleanup Thursdays
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You can buy tobacco sticks for IQOS not only in our stores, but also in good tobacconists and many more places. Services available in individual stores might differ. Check the full list of stores and find out, which of them offer engraving, trying IQOS in-place for free, or full assortment of IQOS accessories.

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Try IQOS for free During IQOS assisted purchase the store staff will introduce and show you important tips and tricks for IQOS maintenance and use.
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Full assortment of IQOS accessories This store offers full assortment of IQOS accessories.
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Selected assortment of IQOS accessories This store offers selected assortment of IQOS accessories.
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Engraving machine Improve the looks of your IQOS with original engraving. In this store we will gladly engrave any motif you wish to have on your IQOS 2.4 Plus.
 

LIST OF STORES:

Praha

IQOS STORE Praha - Opened

Na Příkopě 22, 110 00 Staré Město

Monday–Friday 10.00–20.00

Saturday–Sunday 11.00–20.00

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IQOS STORE Praha-Chodov - Opened

Westfield Chodov, Roztylská 2321/19

Monday–Sunday 9.00–21.00

>

POP-UP Praha-Chodov - Opened 

Westfield Chodov, Roztylská 2321/19

Monday–Sunday 9.00–21.00

>

POP-UP Praha-Smíchov - Opened 

OC Nový Smíchov, Plzeňská 8, Praha-Anděl

Monday–Sunday 9.00–21.00

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IQOS Store Praha-Černý Most - Opened

OC Černý Most, Chlumecká 765/6

Monday–Sunday 9.00–21.00

>

POP-UP Praha-Černý Most - Opened

OC Černý Most, Chlumecká 765/6

Monday–Sunday 9.00–21.00

>

IQOS partner store Milady Horákové - Opened

Milady Horákové 65/492

Monday–Friday 6.00–20.00

Saturday 8.00–16.00

Sunday – 10.00–19.00

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POP-UP Praha-Zličín - Opened

Metropole Zličín, Řevnická 1

Monday–Sunday 9.00–21.00

>

IQOS partner store Praha 2 - Opened

Vinohradská 144

Monday–Friday 7.00–19.00

Saturday 8.00–16.00

Sunday – Closed

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IQOS partner store ČS Armády - Opened

Čs. armády 33

Monday–Friday 7.00–19.00

Saturday 8.00–19.00

Sunday – 10.00–19.00

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IQOS partnre store Můstek - Opened

Václavské náměstí – metro Můstek

Monday–Friday 6.00–20.00

Saturday 12.00–20.00

Sunday – closed

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POP-UP Praha Náměstí Republiky - Opened

Metro Náměstí Republiky

Monday–Sunday 9.00–21.00

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POP-UP Praha 4 - Opened

OC Chodov – Roztylská 2321

Monday–Sunday 9.00–21.00

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POP-UP Letňany - Opened

OC Letňany – Veselská 663

Monday–Sunday 9.00–21.00

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Brno

IQOS partner store Brno – Česká - Opened

Veselá/Česká

Monday–Friday 8.00–20.00

Saturday 9.00–12.00

Sunday – closed

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IQOS parter store Brno – Vídeňská - Opened

Vídeňská 995/63

Monday–Friday 7.00–19.00

Saturday 9.00–12.00

Sunday – closed 

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POP-UP Brno, Galerie Vaňkovka - Opened

Galerie Vaňkovka, Ve Vaňkovce 1, 1. floor

Monday–Saturday 09.00–21.00

Sunday 10.00-20.00

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POP-UP Brno, OC Campus Square - Opened

OC Campus Square, Netroufalky 770

Monday–Friday 09.00–20.00

Saturday–Sunday 09.00-18.00

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POP-UP Brno, OC Olympia - Opened 

OC Olympia, U dálnice 777

Monday–Friday 10.00–21.00

Saturday–Sunday 09.00-21.00

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Karlovy Vary

POP-UP Karlovy Vary - Opened

OC Varyáda, Kapitána Jaroše 375/31

Monday–Sunday 9.00–20.00

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Zlín

IQOS partner store Zlín - Opened

OC Svit náměstí Práce 2523

Obchodní dům, 1. patro

Monday–Sunday 8.00–20.00

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POP-UP Zlín - Opened

OC Centro, Tř. 3.května

Monday–Sunday 9.00–20.00

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Liberec

IQOS partner store Liberec - Opened

tř. 1. máje 147/20

Monday–Saturday 7.00–19.00

Sunday – closed

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POP-UP Liberec - Opened

OC Nisa, České Mládeže 456

Monday–Sunday 9.00–21.00

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POP-UP Liberec - Opened

OC Plaza, Palachova 1404/2

Monday–Sunday 9.00–20.00

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Ústí nad Labem

IQOS partner store Ústí nad Labem - Opened

Mírové náměstí 108/32

Monday–Friday 7.00–19.00

Saturday 7.00–14.00

Sunday – closed

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Karviná

POP-UP Karviná - Opened

OC Korso Karviná, Nádražní 1939/4a

Monday–Sunday 9.00–20.00

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Frýdek-Místek

POP-UP Frýdek-Místek - Opened

OC Frýda, Na Příkopě 3727

Monday–Sunday 9.00–20.00

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Teplice

POP-UP Teplice - Opened

OC Galerie, Náměstí Svobody 3316

Monday–Sunday 9.00–21.00

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Kladno

IQOS partnerská prodejna Kladno - Opened

nám. T.G. Masaryka 1309

Monday–Friday 7.00–17.00

Saturday–Sunday – Closed

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Nový Jičín 

POP-UP Nový Jičín - Opened

OC Galerie Tabačka, Přemyslovců 1/2251

Monday–Sunday 9.00–20.00

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Děčín

POP-UP Děčín - Opened

Centrum Pivovar, Sofijská 2/3

Monday–Sunday 9.00–20.00

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Jablonec

POP-UP Jablonec - Opened

OC Central, Jugoslávska 543/2

Monday–Sunday 9.00–20.00

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Klatovy

IQOS tobacco Klatovy - Opened

Smetanovo nám. 99

Monday–Friday 7.00–17.00

Saturday 8.00–12.00

Sunday – zavřeno

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Louny

IQOS tobacco Louny - Opened

Pražská 122

Monday–Friday 6.00–18.00

Saturday–Sunday 8.00–13.00

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Kutná Hora

IQOS STORE Kutná Hora 

28. října 88, Kutná Hora

Saturday–Tuesday 9.00–18.00

Wednsday–Friday 9.00–20.00

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Hradec Králové

POP-UP Hradec Králové - Opened

OC Futurum, Brněnská 1825/23A

Monday–Sunday 9.00–21.00

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IQOS partner store Hradec Králové - Opened

Baťkovo nám. 1226

Monday–Friday 6.00–18.30

Saturnday 7.00–12.00

Sunday – closed

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Mladá Boleslav

POP-UP Mladá Boleslav - Opened

OC Bondy, tř. Václava Klementa 1459

Monday–Sunday 8.00–20.00

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Olomouc

IQOS partner store Olomouc - Opened

Polská 1

Monday–Sunday 9.00–21.00

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POP-UP Olomouc - Opened

OC Olomouc City, Pražská 255/41

Monday–Sunday 9.00–21.00

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Břeclav

IQOS partner store Břeclav - Opened

J. Palacha 121/8

Monday–Friday 7.00–19.00

Saturday 8.00–12.00

Sunday – closed

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Ostrava

IQOS partner store Ostrava - Opened

Stodolní 316/2

Monday–Friday 7.00–19.00

Saturday 8.00–12.00

Sunday – closed

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POP-UP Ostrava - Opened

Forum Nová Karolina, Jantarová 3344/4

Monday–Sunday 9.00–21.00

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POP-UP Ostrava - Opened

Avion Shopping Park, Rudná 114

Ostrava-Zábřeh, přízemí

Monday–Sunday 9.00–21.00

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Strakonice

IQOS partner store Strakonice - Opened

Bezděkovská 30

Monday–Friday 5.30–20.00

Saturday 6.00–19.00

Sunday 8.00–19.00

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Pardubice

POP-UP Pardubice - Opened

Atrium Palác - Masarykovo náměstí 2799

Monday–Sunday 9.00–21.00

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IQOS partner store Pardubice - Opened

Třída míru 90

Monday–Thursday 7.00–22.00

Friday 8.00–23.55

Saturday 8.00–23.55

Sunday 10.00–20.00  

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Plzeň

POP-UP Plzeň - Opened

Plzeň Plaza, Radčická 2, přízemí

Monday–Sunday 9.00–21.00

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IQOS partner store Plzeň - Opened

Americká 31

Monday–Friday 9.30–18.00

Saturday 9.30–12.00

Sunday – closed

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České Budějovice

POP-UP České Budějovice - Opened

IGY Centrum, Pražská 24, přízemí

Monday–Sunday 9.00–21.00

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Náchod

IQOS partner store Náchod - Opened

Palackého 20

Monday–Friday 7.00–17.30

Saturday 7.00–11.30

Sunday – closed

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Most

IQOS partner store Most - Opened

OC SAS,tř.Budovatelů 2957

Monday–Friday 8.00–18.00

Saturday–Sunday 8.00–14.00

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Chomutov

POP-UP Chomutov - Opened

OC Central, Žižkovo náměstí

Monday–Sunday 8.00–19.00

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Opava

IQOS partner store Opava - Opened

OC Breda&Weinstein, U Fortny 49/10

Monday–Sunday 9.00–21.00

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Jihlava

IQOS partner store Jihlava - Opened

Masarykovo náměstí 643/25

Monday–Sunday 9.00–22.00

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Prostějov

POP-UP Prostějov - Opened

OC Zlatá Brána, Dukelská brána 7

Monday–Sunday 9.00–19.00

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Přerov

POP-UP Přerov  - Opened

OC Galerie, Čechova 3491/26

Monday–Sunday 9.00–20.00

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Česká Lípa 

IQOS partner store Česká Lípa  - Opened

Sokolská 269/10

Monday–Friday 8.00–17.00

Saturday 8.30–12.00

Sunday – Closed

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Znojmo 

IQOS partnerská prodejna Znojmo - Opened

Obroková 271/5

Monday–Friday 7.00–17.00

Saturday 7.00–13.00

Sunday – closed

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Trutnov

IQOS tobacco Trutnov - Opened

Horská 7

Monday–Friday 7.00–17.00

Saturday 8.00–11.00

Sunday – closed

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Cheb

POP-UP Cheb - Opened

OC Dragoun, Dragounská 2563/4

Monday–Sunday 9.00–20.00

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Litomyšl

IQOS tobacco Litomyšl - Opened

Smetanovo nám. 99

Monday–Friday 7.00–17.00

Saturday 7.00–11.00

Sunday – closed

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Litvínov

IQOS tobacco Litvínov - Opened

9. května 25

Monday–Friday 6.00–18.00

Saturday 7.00–13.00

Sunday 8.00-13.00

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*To make a warranty claim or a device replacement request in IQOS partner stores you have to contact the IQOS Customer Care Center on +420 800 413 413 in advance.

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vyhodne nabidky pro stavajici uzivatele banner

April 23 2019

Make use of the affordable offer and purchase another IQOS

Everything is easier with more than one IQOS. While using one, the other one is charging and you don’t have to wait for anything. For instance, you can always have one of them ready in your car and the other one in your pocket with you. Make use of the affordable offer of IQOS 2.4 Plus, IQOS 3 DUO or IQOS 3 MULTI in a set with 10 packs of tobacco sticks. Choose the IQOS device in colour that underlines your style and your favourite taste of tobacco sticks in addition to that.

 

Having the other IQOS device at hand makes it easier to lend such device to an adult smoking friend to try.  All sets from the discounted price offer can be purchased in IQOS stores or in the e-shop IQOS.com

 

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Every user register at IQOS.com can buy a maximum of five sets of IQOS with a pack of tobacco sticks within the aforesaid discounted price offers using one user account. In case of a sixth order or more, the company reserves the right not to confirm the e-shop order or withdraw from the agreement in accordance with the terms and conditions of the E-SHOP. In case of a payment by card the money received will be returned to the respective account within 14 days after cancelling the payment.

READ MORE
IQOS systém nahřívání tabáku vs. elektronické cigarety.

March 14 2020

IQOS tobacco heating system vs. e-cigarettes.

IQOS tobacco heating system vs. e-cigarettes.
Smoke-free alternatives to cigarettes.

IQOS tobacco heating system vs. E-cigarettes - what is the difference?

IQOS tobacco heating system and e-cigarettes are both smoke-free alternatives to cigarettes for adults who would otherwise continue to smoke or use other nicotine products.

Both are electronic devices, and do not generate smoke like cigarettes. But there is one feature that distinguishes IQOS tobacco heating system from e-cigarettes: Contrary to vaporizing an e-liquid, IQOS heats real tobacco, producing tobacco vapor. 
IQOS tobacco heating system uses tobacco sticks that have real tobacco which is carefully selected, finely ground and compressed to ensure consistency in the taste delivery and satisfaction.

What are e-cigarettes?

E-cigarettes are electronic hand-held devices that are smoke-free alternative to cigarettes. In general, they are powered by a battery and heat e-liquids in order to generate an aerosol or what some users call vapor. The e-liquids may have various flavors and may contain nicotine.

How do E-Cigarettes work?

There are many types of e-cigarettes. They differ in size, power, customization options, and even their ability to be reusable or disposable. However, most of them work on the same principle and with similar components.

 

The principle: 

E-cigarettes heat and vaporize e-liquids in a wide range of temperature from 100 ⁰C - 250 ⁰C. They achieve this by drawing the liquid from a tank and putting it in contact with a battery powered heating element. When the liquid is evaporated it is drawn from the device thorough a mouthpiece. 

 

The components:

The battery - The energy source for the whole device. In most cases it is rechargeable and provides power to the heating element and electronic components.

The tank - The container that is used to store the liquid until It Is taken to the heating element or chamber. Some e-cigarettes use capsules or pods that are disposable.

The e-liquid - The mixture that is vaporized inside the e-cigarette. While there are many variants of the liquids, they usually contain propylene glycol, glycerin, nicotine, flavorings and various additives.

The heater - The set of components that draw the liquid toward the heating element and heat to vaporize. Most e-cigarettes use a “wick and coil” system. The wick naturally soaks the liquid and puts It In contact with the metal coil which is the part that heats.

The sensors and electric components - Control the heating and operation of the device. They range from simple push to activate buttons, LEDs, battery Indicators or to advanced flow sensors. 
The mouthpiece - The chamber or channel where the vaporized liquid drawn from the device. 

 

Without question, the best decision any smoker can make Is to quit tobacco and nicotine use altogether. While not risk free, e-cigarette is a smoke-free alternative for adults who would otherwise continue to smoke or use other nicotine products.  
 

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IQOS friends

January 29 2020

Your guide through the IQOS world

Reviews from real users

On your way from cigarettes to IQOS, you will soon enjoy the benefits that a smoke-free world offers. Watch videos and learn from other adult users how IQOS has gradually changed their lives for the better!

 

On your way from cigarettes to IQOS, you will soon enjoy the benefits that a smoke-free world offers. Watch videos and learn from other adult users how IQOS has gradually changed their lives for the better!

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Immediately better feel

Just a few days of using IQOS and you will recognize the change. Maybe you will be able to walk up the stairs more comfortably than before or stop losing your breath when running and doing other activities. You also may notice that you are no longer accompanied by the ubiquitous smell of cigarettes that has annoyed people around you. Play testimonials of IQOS users and you will hear that it is not just a myth.

 

Switching completely to IQOS presents less risk to your health than continuing to smoke.

IQOS emits 95% less harmful chemicals compared to cigarettes.*

Important information: IQOS is not risk-free. It delivers nicotine, which is addictive. 

 

*Average reductions in levels of a broad range of harmful chemicals (excluding nicotine) compared to the smoke of a reference cigarette (3R4F). It does not necessarily equal a 95% reduction in risk.

 

 

For the change, You are not on Your own

Would you like to try or borrow IQOS first? The IQOS partner will adjust to your time management and he/she will explain you everything about use, cleaning and maintenance of a device at a personal meeting. As you can see in the video, IQOS users appreciate both friendly approach and comprehensible presentation. And no one will push you into buying. On the contrary, IQOS can be borrowed for free for up to a week from an IQOS partner or in our stores. If you borrow IQOS for a week you are entitled to purchase of 6 tobacco sticks packages for a special price of 200 CZK. Watch the testimonials of IQOS users.

 

 

The change is worth trying

Transition to IQOS may not be easy at the very beginning. New IQOS users mention a different tobacco taste and they tend to combine IQOS with cigarettes in the first days. Well, heated tobacco really tastes different from what you were used to. Cigarettes burn tobacco while IQOS only heats it. But believe us, getting over your past habits will pay off in the end. IQOS users have shared their own experience and feelings with us when switching from cigarettes to IQOS.

 

 

Your IQOS, Your style

IQOS is not just a better alternative to cigarettes for adult smokers who want to continue using tobacco. It is also a design accessory that an adult user can customize to suit his or her personality and preferences. Choose from a wide colour range of top covers, pocket charger doors or top-quality leather cases. In addition, you can always rely on professional service and customer care that will always try to comply with your wishes. See what accessories IQOS users like best and what their personal experience with our customer care is.

 

 

Even people around You can feel relieved

The benefits of IQOS will be appreciated not only by yourself but also by people around you. Some users are happy they can use IQOS in their cars or at home. They have also become much more pleasant companions for their loved ones and do not bother anybody with cigarette smoke anymore. Listen to testimonials of IQOS users where they describe the positive reactions of people around them.

 

 

A better feeling from Yourself

Still hesitating? Just try IQOS and you will immediately recognize one of its biggest advantages that will convince you 100%. It is the effect IQOS has on the human body. Users appreciate better stamina and performance when playing sports and they praise less running out of breath and coughing and above all the willingness to participate again in active life.

 

 

Tell us

 

Do you have any questions or need help? We are here for you.

You can contact us on phone number 800 413 413 or via e-mail [email protected]. We will happy to help you on weekdays from 8 am to 10 pm and on weekends and public holidays from 10 am to 6 pm.

 

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iqos ocima uzivatelu

April 3 2019

IQOS Through the Eyes of Users

We asked how IQOS has influenced your life.


See what real users have to say about heated tobacco. Everyone already knows that IQOS is a better option. And what about you?

 

We went to festivals and VIP events – which you, too, can enjoy thanks to IQOS – and conducted a series of short interviews.

We let IQOS users speak for themselves to learn more about what they think about the advantages of using tobacco without cigarette smoke and ash. You’ll learn, for example, about the hygiene and health benefits that most users experience, and how those around them feel about IQOS.

 

Take a look at the video and see for yourself how the transition to a better choice changes the lives of former smokers.

 

Do you feel a difference in yourself?

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What was it like when you started using IQOS?

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How has IQOS influenced your life?

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What do those around you say about IQOS?

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What do you enjoy most about IQOS?

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IQOS FRIENDLY LOCATIONS

October 29 2018

IQOS FRIENDLY LOCATIONS

Have a look at the map of partner venues, where IQOS can be used!

Whether IQOS can be used in restaurants, pubs and bars is a matter for the owner of the establishment.

To ensure that you can enjoy your IQOS in the comfort of your favourite restaurant, we are constantly working on expanding the network of IQOS Friendly locations where the owner has agreed to use of IQOS and the personnel are aware of this.

Nevertheless we recommend always checking with the staff first, as to whether they are happy with you using IQOS at that particular time or in that particular area of the establishment in question.

You can also recognise IQOS Friendly locations by the IQOS sticker on the door. Display the Map

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